Operations Specialist (Remote- US Based)

Job Summary 

We are seeking an Operations Specialist to oversee company communications and to assist with all aspects of ShulCloud operations including training, onboarding, professional services, and administration. This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment. From maintaining communication calendars to assisting with client onboarding tasks and departmental operations, you’ll play a vital role in supporting the day-to-day needs of internal teams and helping ensure a smooth experience for both the team and clients.

Responsibilities 

Communications Support

• Oversee monthly communications meeting
• Maintain monthly communications calendar
• Gather information, prepare, format and send all branded company communications
• Keep all communication “on brand”
• Track success rate of all communications
• Work collaboratively with Shulware departmental managers and the corporate marketing department

Professional Services & Onboarding Support

• Assist the Training team with all aspects of ShulSchool
• Assist the Professional Services department with the creation and fulfillment of ShulCloud upsell opportunities
• Assist with tasks related to onboarding new clients
• Maintain and update the project management system (e.g., Monday.com)
• Other operations tasks/projects as assigned

Requirements 

• Strong background in e-newsletter creation
• Comfortable with design concepts and programs for marketing materials (e.g Canva)
• Excellent verbal and written communication skills
• Detail-oriented and highly organized, with the ability to manage multiple priorities
• Ability to work independently and collaboratively across departments
• Professional and comfortable when working directly with clients
• Strong interpersonal judgment, decision making skills, and the ability to maintain healthy boundaries in client and team interactions
• Tech Savvy and desire to learn new software
• Exceptional organizational and time management skills

Preferred Skills

• ShulCloud Email marketing or general expertise (Strongly preferred)
• Proficiency with Microsoft Office Suite
• Experience using project management tools like Monday.com or similar Project Management Software
• Canva or other basic design platforms for simple marketing materials

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $60,000 USD per year 

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, faith based organizations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/vertical-solutions/faith/