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Job Summary Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents. Togetherwork’s business lines provide software and payment solutions to a range of groups, including camps, fraternal organizations, museums, nature centers, pet services, universities, and zoos! The business line being supported in this role provides software solutions to traditional overnight camp and retreat centers, as well as college athletic camps around the nation. You will be supporting read more …
Job Summary We’re looking for a technically curious and ambitious Customer Support Engineer (Tier 2) to join our world-class support team within the Togetherwork Association Vertical Solution. This role is ideal for someone early in their Salesforce career who is eager to deepen their technical expertise, directly engage with customers, and help solve complex product challenges. You’ll work closely with Tier 2/3 teams and Product to triage issues, enhance customer experience, and build your knowledge of our Salesforce-based architecture. Responsibilities Technical Troubleshooting: Investigate and resolve issues involving declarative automation (Flows, Process Builder), Apex classes, Lightning Components, and custom trigger frameworks. Customer read more …