Job Opportunities

Job Summary The Client Payroll Specialist is the liaison between the client and the client’s payroll vendor.  As a Client Payroll Specialist, you will play a vital role in processing payroll for our clients who utilize a variety of payroll platforms. You will be responsible for ensuring timely and accurate payroll processing while delivering exceptional customer service to our clients. This position requires a detail-oriented, client-focused individual with a strong understanding of payroll processes and regulations. Responsibilities  Process payroll accurately and on time for multiple clients. Act as the primary point of contact for client inquiries and issues related to payroll. read more …

Job Summary  We’re seeking a strategic and mission-driven Director of Product and Client Success to lead and transform our nonprofit solutions product line. This role is pivotal in driving client retention, building cross-functional alignment, and developing a customer-centric culture within our team. You will manage a multi-million dollar product portfolio with a focus on delivering high client satisfaction, enhancing self-service capabilities, and achieving a sustainable growth path. Responsibilities  Client Retention & Success Achieve retention goals and increase ARR through proactive client engagement and renewal strategies. Address primary retention challenges by evolving self-service capabilities, addressing customer feedback, and reducing churn. Collaborate with read more …

Job Summary: As a product manager, you will guide the development and enhancement of our software-as-a-product, focusing on user interface features and a robust set of APIs. Responsibilities: Define and improve measurable outcomes for member management software products, including product metrics, commerce metrics, and system metrics. Establish clear ownership lines for company outcomes. Influence the overall roadmap of the team by negotiating with partners and stakeholders while advocating for your own roadmap. Communicate meaningful metrics throughout the organization in an appropriate level of detail. Gather requirements from business stakeholders and translate them into actionable work items. Collaborate closely with program teams read more …

Mission – Why We Need You Reporting to our Salesforce Architect, the Salesforce Administrator is an essential part of Togetherwork’s Revenue Operations team. You are tasked with building, maintaining, optimizing, and scaling our Salesforce infrastructure amidst a complex and changing environment. Subject Matter Expertise: You will be a subject matter expert on both Salesforce and Togetherwork’s Salesforce roadmap, responsible for the scoping and execution of various Salesforce enhancements, including workflow automation, data migration, and custom object creation. End-User Support: You’ll provide front-line end-user support to our internal customers (300+ users) and solve a wide range of issues, from simple to complex, read more …

Job Summary  As the VP or Senior Director of Product Management you’ll spearhead the effort to define, develop and execute the product strategy for a fast growing business in an exciting vertical. You will play a pivotal role in driving innovation, elevating user experience, and ensuring our products are aligned with the overarching vision and objectives of the company. Responsibilities  Vision and strategy: Collaborate with senior and executive leadership to define the product vision, strategy, and roadmap. This includes owning the 3-5 year product vision, product consolidation initiatives, and ongoing roadmap. Technology partnership: Forge a strong partnership with technology leadership to read more …