Job Opportunities

Job Summary  The Account Manager within Togetherwork’s Petcare vertical is a pivotal client-facing role, responsible for nurturing and expanding customer relationships within a portfolio of Enterprise accounts. Your primary objectives will be to drive customer retention, secure renewals, and identify growth opportunities within your assigned accounts. Success in this role requires a strong background in account management and a proven ability to lead and grow client relationships. Responsibilities  Foster Customer Loyalty: Develop deep, trust-based relationships with customers to ensure their long-term satisfaction and loyalty. Leverage your expertise to consult on product usage best practices, drive feature adoption, and align our offerings read more …

Job Summary  Our firm is growing and we are looking for a full-time  Accountant- Client Services Manager to be based remotely within the U.S. This position supports a portfolio of clients by overseeing all areas relating to their general ledger. Working with client’s staff and lay leaders, the Accountant- Client Services Manager is expected to take initiative in maintaining the client’s financial health.   Responsibilities  Provide accurate and timely monthly financial reporting including balance sheets and profit and loss statements.  Assist clients with budget entry, expense tracking, and monthly contributions management.  Working closely with internal AP and AR team members to oversee read more …

NOTE: This role is onsite in Tuscaloosa, AL, United States Job Summary The Accounting Intern position supports the team by providing data entry and bookkeeping support in the Accounts Receivable, Accounts Payable, Cash Management, and Financial reporting areas of our business. This position is expected to take initiative in learning our software and working with different managers to assist with various projects. Responsibilities Management Assistance Perform data entry tasks to assist the Accounts Receivable Manager on monthly invoicing of clients accounts and general billing issues Enter clients vendor invoices and other data entry to assist the Accounts Payable Manager with expense read more …

Note: This role is located onsite at our Columbus, Georgia office 3 days per week. Job Summary  The Associate Software Support Specialist provides phone and email support for Togetherwork customers in our Higher Education vertical. In addition, this individual promotes quality, service, and growth, while helping clients with time sensitive questions.   Responsibilities  Customer Support Provide Tier I software support to clients on an as needed basis. Respond to emails immediately upon receipt and quickly assist clients with time sensitive questions. Maintain a thorough knowledge of Togetherwork software and its functionality. Acquire and maintain an understanding of clients and their application read more …

Note: This position is a unionized hybrid role and requires you to live in Manitoba, Canada.     Job Summary  The Client Representative role is responsible for communicating with clients, investigating and documenting client issues, and facilitating and implementing appropriate resolutions using our documented standards. This position supports our Union vertical solutions.      Responsibilities  1. Client Interaction and Support  Answer “how to” questions from clients.  Speak with clients to quickly get to the root of the problem.  Respond to incoming tickets, emails, and/or calls.  Listen to clients and probe as appropriate to discover needs while fulfilling client expectations.  Provide timely read more …

Job Summary  The Corporate Development Senior Associate will help drive the company’s inorganic growth priorities, primarily through mergers and acquisitions activity. This individual will report to and work closely with the Director of Corporate Development, helping to implement and manage the entire M&A process including strategic development, pipeline development, target outreach, financial modeling, due diligence, and deal closing. The Corporate Development Senior Associate should have a proven track record of either participating in the M&A process for a software business or in financial due diligence processes. This individual must have very strong written, verbal, communication and presentation skills. This individual will have read more …

Job Summary  The Customer Success Specialist is responsible for ensuring customers have an exceptional experience that drives adoption, loyalty, and expansion over the beginning of the customer lifecycle. This critical role serves as the primary point of contact from post-sale onboarding through customer success graduation.   Responsibilities  Customer Outreach: Proactively engage with customers post-sale through app delivery and product adoption. Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience. Feature Promotion: Educate customers on core platform features, emphasizing their benefits and value. Strategically coach customers on optimizing workflows and processes to maximize app usage and drive revenue. read more …

Job Summary  As the Director of Partnerships, you will be responsible for overseeing the strategy, planning, execution, and optimization of current and potential partnerships, integrations, and channel opportunities. You will support the product, marketing, and sales teams in increasing customer acquisition and retention, generate engagement through channel-specific growth, and find new ways to fill top of funnel activities. Your ability to strategize, prioritize, collaborate, innovate, and manage resources effectively will be crucial to your success in this role.   Performance Objectives/ Goals: Expansion of Revenue (75% of goals) Upsell and new revenue within dedicated Products (60%) Cross-sell of Togetherwork products (15%) read more …

Job Summary  As the Director of Product Management you’ll spearhead the effort to define, develop and execute the product strategy for the company’s largest line of business. You will play a pivotal role in driving innovation, elevating user experience, and ensuring our products are aligned with the overarching vision and objectives of the company.  Responsibilities  Vision and strategy: Collaborate with senior and executive leadership to define the product vision, strategy, and roadmap. This includes owning the 3-5 year product vision, product consolidation initiatives, and ongoing roadmap.  Technology partnership: Forge a strong partnership with technology leadership to oversee the entire product development read more …

  Overview: We are looking for an experienced General Manager – Product Group Leader to lead a key business unit in a dynamic, high-growth environment. As a Product Group Leader, you will oversee multiple multi-million-dollar product lines within a matrixed software company, with full P&L responsibility. These product lines collectively generate $50MM in revenue, and your role will focus on driving both revenue growth and managing expenses.   The ideal candidate will have a proven track record of managing product groups in high-growth SaaS environments, demonstrating a private equity mentality by prioritizing operational efficiency, profitability, and long-term value creation. This role read more …