Support Specialist – (Remote – US Based)

Job Summary 

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents. Togetherwork’s business lines provide software and payment solutions to a range of groups, including camps, fraternal organizations, museums, nature centers, pet services, universities, and zoos! 

The business line being supported in this role provides software solutions to traditional overnight camp and retreat centers, as well as college athletic camps around the nation. You will be supporting a powerful, cloud-based camp management software that streamlines clients' operations.  The software provides online registration and delivers a host of integrated tools to manage everything from health centers, HR, accounting, point of sale, and reservations. This includes providing camps with parent engagement via custom apps, digital notes to campers, and photo tagging of campers.   

We see our team as a family and since we work with camps, we also like to have fun!  You’ll find that we love getting to be a part of our camp partners’ missions.  It’s exciting to know that we help make a positive impact on hundreds of thousands of kids' lives each year! 

Who you are 

A detail-oriented, self-learner who enjoys troubleshooting software issues and providing clients with solutions that meet their business needs. The right individual will be comfortable answering both process (how-do-I?) and business (how-should-I?) inquiries and requests. Their role is to ensure that the customer is successful using our product and that they have a great experience doing so. Ideal candidates are eager to join us at the ground level, knowing there is room for growth. This is a remote position. 

Responsibilities

  • Responding to client questions and issues via phone and ticketing software (Zendesk and Jira) 
  • Assisting clients across multiple products 
  • Working with Product and Development teams to help improve the product and deliver solutions to clients 
  • Documenting frequently asked questions and preparing knowledge-based content 

Requirements  

  • Outstanding written and verbal communication skills 
  • Strong multitasking and organizational skills 
  • Proven proficiency in problem solving 
  • High EQ and empathy  
  • Curiosity and a passion for learning 
  • High capacity/not easily overwhelmed  
  • Comfortable following standardized processes 
  • Portray high level of professionalism and confidence to clients  
  • Technology proficient  

Preferred

  • Experience with customer support teams and processes 
  • An understanding of the Software Development Life Cycle 
  • Experience with issue ticketing systems such as Jira and Zendesk 
  • Experience with traditional overnight/athletic camps or retreat centers (staff or camper) 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

 

Salary Range

US Remote: $40,000 - $45,000 USD per year 

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Note: This role is supporting our Camps Vertical Solution https://www.togetherwork.com/vertical-solutions/camps/

CCPA Disclosure Notice: Click Here

QA Specialist

QA Specialist

Job location: Remote employment from anywhere in the U.S., reporting to HQ at Columbia, MD  

Duties: responsible for providing the means and the measures for testing all aspects of the software solutions. Responsibilities: review functional and design specifications to ensure full understanding of individual deliverables; identify test requirements from specifications, document test case requirements and design test coverage plan; assist with the creation of new testing scripts and plans; prepare data sets to test logic, error handling and system workflows; execute testing procedures to ensure that software meets established quality standards based on functional and technical specifications; Isolate, reproduce, and track defects; verify fixes; document and report testing results according to required procedures; and ensure that validated deliverables meet functional and design specifications and requirements.

Requirements: U.S. Bachelor’s degree in Computer Science, Information Technology, Business Technology and Administration or closely related field. Must have undergraduate level coursework in Intro Computer Programming, Software & Hardware Concepts, and Business Communication Systems. EOE/40hrs. Salary: $82,077/year.

Mail resume only to:  Zarus Watson, Pro Tech Associates, LLC, 5457 Town Knolls Road, Ste. 400, Columbia, MD 20145

CCPA Disclosure Notice: Click Here

Operations Specialist (Remote- US Based)

Job Summary 

We are seeking an Operations Specialist to oversee company communications and to assist with all aspects of ShulCloud operations including training, onboarding, professional services, and administration. This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment. From maintaining communication calendars to assisting with client onboarding tasks and departmental operations, you’ll play a vital role in supporting the day-to-day needs of internal teams and helping ensure a smooth experience for both the team and clients.

This role is scheduled for standard office hours, Monday-Fri, with a preference for candidates in Eastern of Central Time Zones

Responsibilities 

Communications Support

  • Oversee monthly communications meeting
  • Maintain monthly communications calendar
  • Gather information, prepare, format and send all branded company communications
  • Keep all communication “on brand”
  • Track success rate of all communications
  • Work collaboratively with Shulware departmental managers and the corporate marketing department

Professional Services & Onboarding Support

  • Assist the Training team with all aspects of ShulSchool
  • Assist the Professional Services department with the creation and fulfillment of ShulCloud upsell opportunities
  • Assist with tasks related to onboarding new clients
  • Maintain and update the project management system (e.g., Monday.com)
  • Other operations tasks/projects as assigned

 

Requirements 

  • Strong background in e-newsletter creation
  • Comfortable with design concepts and programs for marketing materials (e.g Canva)
  • Excellent verbal and written communication skills
  • Detail-oriented and highly organized, with the ability to manage multiple priorities
  • Ability to work independently and collaboratively across departments
  • Professional and comfortable when working directly with clients
  • Strong interpersonal judgment, decision making skills, and the ability to maintain healthy boundaries in client and team interactions
  • Tech Savvy and desire to learn new software
  • Exceptional organizational and time management skills

Preferred Skills

  • ShulCloud Email marketing or general expertise (Strongly preferred)
  • Proficiency with Microsoft Office Suite
  • Experience using project management tools like Monday.com or similar Project Management Software
  • Canva or other basic design platforms for simple marketing materials

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 9 company paid holidays
  • 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $60,000 USD per year 

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, faith based organizations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/vertical-solutions/faith/

 

 

CCPA Disclosure Notice: Click Here

Accounting Intern (Remote – US Based)

Note: Candidates located in the Eastern Time Zone are preferred. Must be available to work 9am to 3pm ET, Monday- Friday. This internship begins June 2nd and ends Aug 15th.

 

Job Summary

Kesef Accounting Service is seeking a highly motivated and detail-oriented Accounts Receivable/Accounting Intern. Kesef, a part of Togetherwork, specializes in accounting and fundraising management services for synagogues, day schools, and Jewish non-profits that are seeking to outsource back-office activities. The Intern will have assignments and activities associated with data entry, bookkeeping and financial reporting support. The Intern will also assist with a variety of projects, including file maintenance, compliance, and reporting activities. This individual is expected to take the initiative in learning our software and working with different managers in many departments to assist with various projects.

 

Responsibilities

  • Demonstrates highest standards of personal and professional integrity, adheres to Kesef’s policies and procedures, and complies with applicable laws, government rules and regulations.
  • Undertakes other tasks and/or projects, as required to support the wider Kesef Team.
  • Assists with adding and adjusting charges and payments to client accounts.
  • Learns to use software as needed for job requirements.
  • Creates client and financial reports as needed.
  • Assists with annual membership billing process.
  • Assists in resolving bank reconciliation inquiries.
  • Sets up online credit card payments.
  • Performs data analysis.

 

Requirements

  • Must be in the process of completing a degree in accounting or related field. Recent high school graduates may be considered based on work experience.
  • Proficient with computers, technologically savvy, with the ability to learn different financial software programs quickly with ease.
  • Must have solid Excel or Google Sheets experience.
  • Must be a team player and motivated to learn with a strong desire to take on new challenges.
  • Strong analytical, problem-solving, organization, communication and time management skills.
  • People skills to be able to interact with a large, dispersed team and many different stakeholders
  • Has the ability to work both independently & in a team setting without being easily distracted. Able to ask for assistance when needed.
  • Professional in appearance and presentation to clients.
  • Accuracy, attention to detail, ability to deliver high quality work 
  • Ability to work productively in a remote work environment
  • Proactive and excited to learn

 

Preferred, but not required

  • Knowledge of electronic banking and other cash management products and services.
  • Worked in a professional office setting doing administrative tasks.
  • Accounting & Cash Management experience.
  • Synagogue knowledge and experience.
  • Bookkeeping & Excel experience.

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options
  • 100% Employer paid short/long term disability
  • Basic Life
  • 401(k) option with 100% company match
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $15 USD per hour

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position.

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun.

Kesef, a part of Togetherwork, specializes in accounting and fundraising management services for US-based synagogues, Day Schools, and Jewish Non-Profits that are seeking to outsource back-office activities https://kesefaccountingservice.com/

CCPA Disclosure Notice: Click Here

Migration Specialist (Remote – US Based)

Job Summary

As a Migration Specialist, you will play a crucial role in setting up and maintaining client software configurations. This is a fully remote, full-time, permanent role that offers significant growth opportunities within the company. You will work with a supportive and independent team that values attention to detail, problem-solving, and self-sufficiency.

Responsibilities

 

  • Configure Client Software – Customize software configurations based on detailed client requirements, ensuring accuracy and efficiency.
  • Manage and Improve Setups – Oversee configuration updates and enhancements during the first six months of client onboarding.
  • Problem-Solve and Support – Address technical issues, collaborating with the Support team to resolve complex challenges.
  • Ensure High Quality Standards – Work closely with Solutions Consultants to maintain top-tier configuration quality.
  • Adapt to Organizational Changes – Modify configurations to accommodate client mergers, splits, or additional locations while maintaining consistency and compliance.
  • Maintain Documentation and Training Materials – Keep detailed records of configurations and provide client training resources when needed.

 

Requirements

 

  • Strong problem-solving and analytical skills – The ability to assess situations, make informed decisions, and adapt to challenges.
  • Experience in software configuration – Familiarity with software setup and customization to meet client needs.
  • Self-sufficiency and attention to detail – Ability to work independently, prioritize tasks, and maintain meticulous accuracy in configuration work.
  • Excellent communication and collaboration skills – Comfort working across teams to ensure seamless execution of client requirements.
  • Technical proficiency – Ability to quickly learn and navigate software tools (e.g., ticketing systems like Monday.com).
  • Education/Experience – A Bachelor’s degree or equivalent professional experience in a relevant field.

 

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote:$45-55,000 USD per year

Who we are

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role will be supporting our Pet-Care vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/

 

 

CCPA Disclosure Notice: Click Here

Marketing Manager (Remote- US Based)

Job Summary 

Togetherwork provides Software-as-a-Service solutions to a variety of communities and businesses. We are looking for an amazing, data-driven marketer in the B2B SaaS space. You will be responsible for attracting site traffic through content marketing and thought leadership, converting that traffic into qualified leads, and optimizing those leads to close into customers through email marketing. You will lead our Petcare vertical solution’s content marketing strategy and manage our email marketing campaigns.

Responsibilities 

  • Grow marketing-qualified leads and increase brand perception by converting organic traffic.

  • Design and implement content marketing strategy and content calendar to align with business goals.

  • Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, blog content, etc.).

  • Collaborate with other teams, including support, sales, and product, to create content.

  • Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact.

  • Research and write thought leadership content.

  • Optimize email campaigns through A/B testing.

  • Write engaging emails tailored to the contact’s stage in the buyer’s journey.

  • Analyze marketing and sales data to develop insights and make recommendations for optimization.

  • Monitor and maintain data quality within the marketing database.

  • Evaluate new technologies and add-on applications to improve and optimize marketing team performance.

  • Assist in strategy calls to discuss lead generation performance versus forecast and identify strategies to achieve goals.

  • Work alongside all departments, including sales and product, to meet and exceed KPIs by creating exciting new marketing opportunities.

  • Deliver weekly and monthly reporting to the management team and actively monitor the contribution of marketing to overall revenue targets.

Requirements 

  • Four-year degree in marketing or a related field

  • 5+ years of successful B2B lead generation experience

  • Strong demonstration of a “test, measure, learn” mentality

  • Proficiency in marketing automation systems (e.g., HubSpot) and integrating those systems with other technologies

  • Strong ability to learn new platforms (e.g., Salesforce, HubSpot, etc.)

  • Excellent written and verbal communication and organizational skills

  • Ability to strategize and present opportunities

  • Eagerness to drive growth

  • Ability to manage multiple projects simultaneously in a fast-paced environment

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $70,000 - $80,000 USD per year + bonus

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Note: This role will be supporting our PetCare vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/

CCPA Disclosure Notice: Click Here

Cash Management Specialist (Onsite – Montvale, NJ)

NOTE: This is a part-time role is onsite in Montvale, NJ. The hours for this role are 9am-1pm Monday-Friday.

Job Summary

The Cash Management Specialist is a vital member of the AP team with the primary function of preparing and depositing checks to the correct customer account.

Responsibilities

  • Demonstrates highest standards of personal and professional integrity, adheres to Kesef’s policies and procedures, and complies with applicable laws, government rules and regulations
  • Process customer payments received from various payment sources and prepare necessary reports
  • Prepare daily deposits for data entry team
  • Contact customers to obtain payment remittance backup and / or determine proper payment application if necessary
  • Ensure all deposit batches are in balance
  • Scan necessary files for data entry team and for daily filing
  • Assist in month end processes as needed
  • Maintain strong knowledge and understanding of related systems (QuickBooks, SAFE, ShulCloud, etc.)
  • Undertake other tasks and/or projects, as required to support the wider Kesef Team
  • Interface with Account Managers and other Kesef departments as needed

Requirements

  • Associates Degree or 2+ years of work experience in an office environment
  • Proficiency in Microsoft Office suite of products
  • Strong organizational skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to operate standard office equipment – computer, printer, fax, calculator
  • Ability to prioritize
  • Positive attitude towards learning new skills and systems

Preferred, but not required

  • Knowledge of electronic banking and other cash management products and services
  • Cash Management experience
  • Bookkeeping or Administrative experience
  • Synagogue knowledge and experience

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $20.70/hr

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position.

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun.

Kesef, a part of Togetherwork, specializes in accounting and fundraising management services for US-based synagogues, Day Schools, and Jewish Non-Profits that are seeking to outsource back-office activities https://kesefaccountingservice.com/

 

CCPA Disclosure Notice: Click Here

Accounts Payable Specialist (Hybrid- Montvale, NJ)

NOTE: This role is hybrid in Montvale, NJ with a minimum of 2 office days required per week. 

Job Summary

The Accounts Payable Specialist is responsible for day-to-day financial transactions including accounts payable, credit card reconciliations, and various other financial transactions.

Responsibilities 

  • Analyzes and processes accounts payable in a timely manner
  • Codes such items as invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into the financial system
  • Handles all vendor correspondence via phone or email
  • Investigates and resolves problems associated with processing of invoices
  • Prepares check requests
  • Reconciles various accounts monthly
  • Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons
  • Files, maintains, and distributes accounting documents, records and reports
  • Assist in compiling information and preparing responses to auditors during the annual external audit
  • Performs other duties as required to support the AP team

Requirements 

  • Associates Degree or 3+ years of work experience in an office environment
  • Knowledge of GAAP
  • Proficiency in Microsoft Office suite of products
  • Strong organizational skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to operate standard office equipment – computer, printer, fax, calculator
  • Ability to prioritize
  • Positive attitude towards learning new skills and systems

Preferred

  • AP experience
  • Bookkeeping experience
  • Synagogue knowledge and experience

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

$22-24.60 USD per hour 

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.
 
Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos. 
 
At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/solutions/

Kesef, a part of Togetherwork, specializes in accounting and fundraising management services for US-based synagogues, Day Schools, and Jewish Non-Profits that are seeking to outsource back-office activities https://kesefaccountingservice.com/

CCPA Disclosure Notice: Click Here

Part Time Customer Support Representative (Remote – US Based)

Job Summary

Togetherwork is a family of SaaS solutions that focuses on organizational management, administration, and payment processing. In this role, you will be supporting our Rec & Leisure business line by assisting our customers with software that enables studios to offer online registration, tuition calculation and payment options for parents of their dance students. Our software boasts a host of integrated tools enabling
studios to optimize their operations. We are looking for an experienced customer support specialist to join the team and provide top-notch service for our customers.

This is a part time role that will range from 20-29 hours per week and shifts will range from Mon-Fri between the hours of 9am and 5pm ET. Tuesdays and Wednesdays will be required work days. This role is temporary and expected to end September 30, 2025.

Responsibilities

  • A detail-oriented, self-learner who enjoys troubleshooting software issues and
    providing clients with solutions that meet their business needs.
  • Comfortable answering both processes (how-do-I?) and business (how-should-I?) inquiries and requests.
  • Ensure that the customer is successful using our product and that they have great experience doing so. Ideal candidates are eager to join us at the ground level, knowing there is room for growth.
  • Responding to client questions and issues including bugs, feature requests, and business processes through phone, chat, and email.
  • Working directly with clients, as well as: Development and Quality Assurance teams to identify, triage, and resolve system issues.
  • Documenting frequently asked questions and preparing knowledge-based content.
  • Documenting requirements and user stories for production issues and feature
    requests.

Requirements

  • Strong customer service and analytical skills are a must
  • Comfortable helping customers via phone support
  • Ability to diagnose and explain complex solutions to technical and non-technical audiences
  • Ability to quickly learn computer software and operating procedures
  • Proficient in Microsoft Office Suite or related software
  • Flexible work schedule; must be able to work on weekends
  • Excellent communication (written and verbal) and time management skills
  • Proven track record of outstanding performance and achieving goals
  • Success-driven, works well in a team and enjoys a dynamic and changing
    environment
  • Knowledge and passion for the dance industry
  • Previous experience with SaaS or payments industry preferred, but not mandatory

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including: 

  • Medical, dental, and vision insurance options
  • 100% Employer paid short/long term disability 
  • Basic Life
  • 401K option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability 
  • 10 sick days annually 
  • 10 company paid holidays 
  • 6 weeks paid parental leave 
  • Culture that values work/life balance and celebrates successes

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.  

Salary Range Disclosure 

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more. 

Salary Range 

US Remote: $20/hr  

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities. 

In this role, you will be supporting our Studios vertical. https://www.togetherwork.com/vertical-solutions/studios/ 

 

CCPA Disclosure Notice: Click Here

Customer Support Specialist (Remote- US Based)

Job Summary 

As a Customer Support Specialist, you’ll be the first point of contact for our customers, providing friendly and efficient support via email, phone, and virtual sessions. This role is perfect for someone who is tech-savvy, enjoys problem-solving, and thrives in a customer-focused environment. You'll use your knowledge of our software to help climbing facility owners, managers, and staff navigate the system, configure setups, and troubleshoot issues. 

Beyond troubleshooting, you’ll also play an instructional role—guiding customers through best practices, simplifying technical processes, and ensuring they get the most value from the software. If you love learning, enjoy helping others succeed, and can translate complex concepts into clear guidance, this role is for you! 

This is a great opportunity for someone who enjoys problem-solving, working with customers, and diving deep into software. You'll be part of a team that helps gyms and climbing facilities run smoothly by providing expert guidance and troubleshooting. If you're detail-oriented, enjoy learning, and take pride in helping others succeed, we'd love to hear from you! 

 

Hours: M-F 9 AM – 5 PM PST during training, 11 AM – 7 PM PST once training completed. Must be able to serve on an occasional weekend rotation as needed. 

 

Responsibilities 

  • Provide technical support to customers via email, phone, and virtual sessions. 
  • Troubleshoot software-related issues, guiding customers through solutions in a clear and patient manner. 
  • Help customers navigate and configure RGP, including setting up new calendar offerings, membership structures, and other system configurations. 
  • Deliver training and guidance to customers through phone calls, written instructions, and virtual training sessions. 
  • Translate technical concepts into easy-to-understand explanations for non-technical users. 
  • Document customer interactions and contribute to internal knowledge bases. 
  • De-escalate customer frustrations and provide a solutions-oriented, customer-first experience. 
  • Collaborate with other support team members to improve processes and customer experience. 

 

Requirements 

  • Deep Knowledge of Rock Gym Pro (Strongly Preferred) 
    • Extensive hands-on experience with Rock Gym Pro. 
    • Ability to configure and create new setups from scratch, such as setting up online calendar offerings, membership billing structures, and system settings. 
    • Strong troubleshooting ability to identify and resolve software issues efficiently. 
  • Training and Instructional Experience 
    • Comfortable providing one-on-one and group training via phone, email, and virtual sessions. 
    • Ability to simplify complex technical concepts and explain them in a way that non-technical users can easily understand. 
  • Strong Communication Skills with a Customer-Centric Approach 
    • Excellent verbal and written communication skills. 
    • Ability to de-escalate conversations and handle frustrated customers with professionalism and empathy. 
    • Clear and concise in both technical explanations and customer-facing responses. 
  • A Learner at Heart 
    • Open-minded and excited to learn new processes and technologies. 
    • Curious and proactive in seeking solutions and improving workflows. 
    • Thrives in an environment that requires continuous learning and adaptability. 

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 9 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $45,000 - $50,000 USD per year 

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice: Click Here